Returns & Exchanges
At Sculpd, we want you to be completely satisfied with your creative purchase. If you are not happy with your order, we offer a 30-day return window for all unused and unopened kits and supplies.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring that clay and paints are sealed to prevent drying or damage during transit.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
